Blocked drain, overflow or urgent site issue? Speak directly to Butler Bros and get a practical response from a drainage team equipped to diagnose and act.
Butler Bros provides a 24/7 emergency drainage service from our Stockton-on-Tees base, covering Teesside and the wider North East. We support homes, businesses, housing providers, facilities teams and contractors.
For an urgent drainage problem now: call 0800 644 2276. Tell us the address, what is affected, whether water is escaping, and any access or safety issues.
We gather the information needed to judge the urgency and select appropriate equipment. An engineer attends, makes the area safe where reasonably practicable, establishes the likely cause and carries out the agreed response. Where a permanent repair is not possible during the first visit, we explain the findings and the next step.
Stop using affected appliances and sanitary fittings if you can. Keep children, pets and the public away from contaminated water. Do not enter chambers, confined spaces or excavations. If water is close to electricity, isolate the area and contact the appropriate emergency service or utility provider.
Yes. The 0800 644 2276 line is staffed 24 hours a day, 365 days a year, including overnight, weekends and bank holidays.
Most blockages are cleared on the first visit. Where the cause is structural, such as a collapse or root ingress, we make the system safe, explain the findings and agree the permanent repair.
Yes. We attend shops, offices, industrial units, housing schemes and construction sites, and can supply RAMS and job evidence for commercial clients.
Yes. A CCTV survey after cleaning shows defects such as displaced joints, root ingress or fat build-up, so we can recommend a lasting fix rather than repeat call-outs.